Transport for Wales

ATOC: AW
Legal name Transport for Wales / Trafnidieath Cymru
Managing Director Marie Daly
Operating since 7 February 2021
Website https://tfw.wales/

Customer service

Phone
03333211202
Online
https://tfw.wales/contact-us
Hours
Mon, Tue, Wed, Thu, Fri, Sat , 08:00–20:00
 
Sun , 11:00–20:00
Note
We can help with anything from finding the best route for you, letting you know how disruption might affect your journey, support with changing your tickets or claiming compensation.

Lost property

/lp/AW
Online
https://tfw.missingx.com/
Hours
Mon–Fri , 10:00–16:00

Assisted travel

/at/AW
Phone
03330050501
Online
https://tfw.wales/booking-assistance
Hours
Mon–Sun , 24 hours
Note
Except 25 and 26 December

Useful links