Great Western Railway
| Legal name | First Greater Western |
|---|---|
| Managing Director | Mark Hopwood |
| Operating since | 1 April 2006 |
| Website | http://www.gwr.com/ |
Customer service
- Phone
- 03457000125
- gwr.feedback@gwr.com
- Online
- https://www.gwr.com/help-and-support/contact-us
- Hours
- Mon–Fri , 06:00–22:00
- Weekends , 07:00–23:00
- Note
- Excluding 25 December
Lost property
/lp/GW- Online
- https://www.gwr.com/help-and-support/lost-property
- Hours
- Mon–Fri , 08:00–18:00
- Sat , 09:30–16:30
- Sun
Assisted travel
/at/GW- Phone
- 08001971329
- Online
- https://www.gwr.com/travel-information/passenger-assist
- Hours
- Mon–Sun , 24 hours