Lumo

ATOC: LD Seat reservations

Legal name	East Coast Trains Limited/First Rail Stirling Ltd
Managing Director	Martijn Gilbert
Operating since	24 October 2021
Website	https://www.lumo.co.uk/

Customer service

Phone: 03455280409
Email: customerexperience@lumo.co.uk
Online: https://www.lumo.co.uk/
Note: t.b.c.

Lost property

/lp/LD

Phone: 03455280409
Email: customerexperience@lumo.co.uk
Online: https://www.lumo.co.uk/about-us/customer-charter

Assisted travel

/at/LD

Phone: 08000318542
Online: https://www.nationalrail.co.uk/

Useful links

Cycle policy