ScotRail
| Legal name | Scottish Rail Holdings Limited |
|---|---|
| Managing Director | Joanne Maguire |
| Operating since | 18 May 2005 |
| Website | http://www.scotrail.co.uk/ |
Customer service
- Phone
- 0344 811 0141
- Online
- https://www.scotrail.co.uk/about-scotrail/contact-us
- Hours
- Mon–Sun , 07:00–22:00
- Note
- Including general enquiries and complaints, help for Smart products and help for travel agents. Calls are charged at national rates.
Lost property
/lp/SR- Phone
- 0330 109 2833
- Online
- https://www.scotrail.co.uk/about-scotrail/contact-us/lost-property-and-luggage
- Hours
- Mon–Sun , 07:00–22:00
Assisted travel
/at/SR- Phone
- 0800 0461634
- Online
- https://www.scotrail.co.uk/plan-your-journey/accessible-travel
- Hours
- Mon–Sun , 07:00–22:00